Overhead Cafe: Uluwatu’s Must-Visit Spot for Coffee & Food

Customer feedback for Overhead Cafe is overwhelmingly positive, with many international visitors calling it a “gem” and a “must-visit” for its high-quality coffee and stylish ambiance. However, recurring complaints about inconsistent food quality and a reported practice of offering free drinks for positive reviews suggest the high rating may be inflated.

Recurring Praise

• Exceptional Coffee Program: This is the most celebrated aspect of the café. Customers consistently state it serves the best coffee in Uluwatu, comparing it to “Melbourne quality.” Reviewers praise the skilled baristas, variety of high-end local and international beans (like Panamanian Geisha), and different brewing methods available.
• Ambiance and Design: The “open air,” “beautiful,” “minimalist,” and “stylish” design creates a relaxed, chill vibe that customers love for both socializing and working.
• Friendly and Attentive Staff: Service is a major highlight, with staff frequently described as “the sweetest,” “kind,” “welcoming,” and “professional.”
• Standout Menu Items: While food quality is inconsistent overall, certain dishes receive exceptional praise. The Roast Beef Eggs Benedict is frequently called the “best I have ever tried.” The French Toast, Crispy Eggplant Salad, and Tuna Poke Bowl are also consistently mentioned as delicious.
• Work-Friendly Environment: The café is a popular spot for remote work, thanks to its good Wi-Fi (Starlink is mentioned), numerous plugs, and spacious layout. It’s considered one of the top work-friendly cafes in Pecatu.

Common Complaints

• Food Inconsistency: This is the most significant area of negative feedback. The burgers and fries are particularly polarizing; while some praise them, many others describe them as “mediocre,” citing stale buns, unseasoned patties, and excessively oily fries. Pasta dishes have also been criticized for being undercooked and served lukewarm.
• Pricing and Portion Sizes: A common complaint is that the café is expensive, with customers mentioning “Melbourne prices.” Some reviewers also found the portion sizes, especially for pizza, to be too small for the cost.
• Service Lapses and Minor Issues: Some customers reported specific service issues, such as receiving a half-full glass when ordering a drink without ice. Other minor complaints include noise from street traffic due to the open-air concept and seating that becomes uncomfortable for long periods.
• Offering Free Drinks for Reviews: A critical point raised by multiple customers is that they were offered a free coffee or lemonade in exchange for leaving a positive review. One reviewer noted they were pressured to post the review before their food had even been served, a practice that undermines the credibility of the café’s high rating.