Quick Summary
- Flapjaks operates two family-friendly locations in Kuta with a lively, modern diner atmosphere, offering both beachside and air-conditioned shopping complex settings.
- The menu specializes in Western comfort food, with a strong focus on pancakes, waffles, crepes, and house-made gelato, alongside savory breakfast and lunch options.
- Expect mid-range pricing at around IDR 110,000–IDR 130,000 per person, which is generally considered fair value due to generous portion sizes.
- Customer sentiment is highly polarized: many praise the delicious desserts and atmosphere, while others report severe issues with slow service and unprofessional staff.
- Significant food safety concerns have been raised in reviews, including multiple reports of dangerously undercooked chicken burgers leading to food poisoning.
- For a contrasting experience, Coco Lifestyle Resort in nearby Uluwatu is mentioned as a tranquil retreat with a rooftop infinity pool and a wellness center.
What We’ll Cover
- Atmosphere & Location
- Menu & Cuisine
- Price & Value
- Service & Dining Experience at Flapjaks Bali
- Convenience & Accessibility
- What Customers Are Saying About Flapjaks Bali
- A Hidden Gem Nearby: Coco Lifestyle Resort
- Final Thoughts
- Flapjaks Bali FAQs
- Sources
When you think of pancakes and waffles in Kuta, Flapjaks Bali often comes to mind. It has built a reputation in the heart of this bustling tourist hub as the ultimate destination for decadent desserts and house-made gelato. With its bright, cheerful atmosphere and a menu packed with comfort food, it promises a fun, casual dining experience for families and travelers. But does this popular spot live up to the hype?
This in-depth review breaks down everything you need to know about Flapjaks Bali, from its bustling location and menu highlights to pricing and service. We’ll explore what makes it a Kuta staple and discover how it can fit into a perfect Bali getaway that balances lively meals with serene retreats.
Atmosphere & Location
Flapjaks Bali operates from two key locations in Kuta, each offering a slightly different experience. The Flapjaks Kuta Beach outpost sits directly on the vibrant Jl. Pantai Kuta, just steps from the sand, making it an ideal stop after a surf session or a sunset walk. Its outdoor seating is perfect for people-watching and soaking up the energetic beach town vibe, making it a well-known Bali restaurant with an ocean view.
The second location, Flapjaks Kuta Sidewalk, is tucked into the Kuta Sidewalk shopping complex on Jl. Kartika Plaza. This air-conditioned spot offers a welcome escape from the tropical heat. Both venues share a playful, modern diner aesthetic with bold, colorful graphics and comfortable seating suitable for couples, families, and groups. The ambiance is consistently described as lively, clean, and welcoming—a casual, family-friendly spot designed for relaxed meals and indulgent desserts.
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Menu & Cuisine
The menu at Flapjaks Bali specializes in Western-style café fare with a heavy focus on breakfast, brunch, and dessert. The menu is a playground of sweet creations, featuring an extensive selection of pancakes, waffles, and crepes. Signature dishes like the Blueberry and Cheese Pancake and the rich Toblerone Waffles are consistent crowd-pleasers. For dessert lovers, the Tiramisu Pancakes offer a creative twist on a classic.
Beyond the sweets, the menu offers a solid variety of savory options. You’ll find brunch staples like the Waffle & Egg Benedict and a hearty Big Breakfast, alongside satisfying lunch and dinner choices such as the Grilled Chicken Breast with Mushroom Sauce, Chicken Avocado Wrap, and Prawn Linguine.
Dietary needs are also considered, with TripAdvisor reviews confirming vegetarian-friendly and vegan options are available, primarily in the form of smoothie bowls, salads, and fruit-based dishes. The beverage menu complements the food perfectly, offering everything from fresh juices and smoothies to well-made espresso drinks.
Price & Value
Flapjaks Bali is positioned in the mid-range price bracket for Kuta’s tourist-oriented cafés, with an average spend of IDR 110,000 – IDR 130,000 ($7–$9 USD) per person for a main dish and a drink.
A stack of Original Pancakes starts around IDR 55,000, while more elaborate creations like the Blueberry & Cheese Pancakes are priced at IDR 90,200. Savory mains, such as the Chicken Parmigiana or Flappy Burger, hover around IDR 100,000 – IDR 110,000. While more expensive than a local warung, guests generally find the pricing fair, citing the generous portions and quality ingredients as strong value for money. Keep an eye on their social media and local coupon apps for “Buy 1 Get 1 Free” deals and other promotions that enhance the value even further.
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Service & Dining Experience at Flapjaks Bali
The dining experience is defined by its casual, friendly, and efficient service. Reviews consistently praise the staff for being attentive, helpful, and welcoming, contributing significantly to the restaurant’s warm atmosphere. The service is table-based, and while generally quick, some diners note that during busy periods, dishes for a group may arrive at different times—a common occurrence in many Bali restaurants.
Reservations are accepted via their official website and are recommended for larger groups or during peak dining hours to avoid a wait. For payment, expect to use cash (Indonesian Rupiah), with major credit and debit cards also very likely accepted, as is standard for established restaurant groups in the area. Thanks to Kuta’s international crowd, the staff’s English proficiency is sufficient for smooth ordering and communication.
Convenience & Accessibility
Located centrally in Kuta, both Flapjaks Bali outlets are exceptionally convenient for tourists. The Jl. Pantai Kuta branch is easily accessible on foot from the beach and nearby hotels, while the Kuta Sidewalk location is perfect for shoppers exploring the Jl. Kartika Plaza strip. Both are a 15-to-25-minute drive from Ngurah Rai International Airport.
Getting there is simple via ride-hailing apps like Grab or Gojek. For those driving, the Kuta Sidewalk complex offers a dedicated parking area, which is more reliable than the limited street parking available near the beachfront location. Both restaurants are open daily from 8:00 AM to 11:30 PM, catering to breakfast, lunch, dinner, and late-night dessert cravings. Takeout is available, and delivery can often be arranged through local apps.
What Customers Are Saying About Flapjaks Bali
Customer sentiment for Flapjaks Bali is highly polarized. While many guests, especially tourists, praise it as a “must-visit” for its desserts and lively atmosphere, a significant number of reviews detail severe issues with service and food safety, leading them to vow never to return.
Recurring Praise
- Exceptional Desserts: The waffles are the most frequently praised item, described as the “best ever,” “light,” and “crispy.” The gelato is also a highlight, commended for its wide variety of rich and authentic flavors. Pancakes are often called “fluffy” and “delicious.”
- Positive Atmosphere: Customers often enjoy the “cozy” and “lively” ambiance, good music, and the convenient, accessible location.
- Friendly Staff (When Attentive): Many reviews describe the staff as “friendly,” “welcoming,” and “smiling.” Several staff members, including Yuli, Sugia, Dedi, Candra, and Madiana, were mentioned by name for providing excellent service.
- Menu Variety: The broad menu offering both sweet and savory options is seen as a major advantage.
Common Complaints
- Poor and Slow Service: This is the most common and severe complaint. Customers report wait times of 30 minutes to over an hour for food, even when the restaurant is not busy. Other reviews cite unprofessional, rude, and dismissive staff, as well as general disorganization, such as forgetting orders or serving main courses after dessert.
- Inconsistent Food Quality: Beyond the highly-praised desserts, other menu items receive criticism. Complaints include dishes arriving cold, crepes being “hard, dry, and tasteless,” and savory items like burgers and wraps being overly salty. Some customers noted that their food did not match the menu photos.
- High Prices: Several reviewers felt the establishment was overpriced for the quality and portion sizes, labeling it a “rip-off” with “European prices.”
Notable Experiences
- Critical Food Safety Lapses: Multiple serious food safety issues were reported. Two separate customers described being served dangerously undercooked, pink chicken burgers, with one incident resulting in severe food poisoning. Another reviewer claimed their child became very sick after eating the bubblegum-flavored ice cream.
- Accusation of Review Manipulation: One customer alleged that the restaurant offers free items to guests in exchange for posting positive online reviews, warning others not to trust the high ratings.
- Exemplary Service Example: In stark contrast to the negative service reports, one employee (Dedi) was highly praised for going above and beyond to prepare a rushed takeaway order, carefully packing the ice cream on ice to prevent it from melting.
A Hidden Gem Nearby: Coco Lifestyle Resort
While Kuta’s vibrant energy is captivating, the perfect Bali trip often pairs bustling days with a tranquil place to recharge. Just a short drive away in the chic surf enclave of Bingin, Uluwatu, you’ll find an experience that beautifully complements the island’s lively side: Coco Lifestyle Resort.
This stylish resort offers 62 fully managed apartments that blend modern design with a relaxed, tropical community feel. Imagine starting your day with a swim in the rooftop infinity pool overlooking the ocean, followed by a productive session in the modern co-working space. In the afternoon, you can restore your body and mind in the comprehensive wellness area, which features a fully equipped gym, a sauna, an invigorating ice bath, and a private massage room.
Evenings can be spent savoring nourishing meals at the Backyard Restaurant & Lounge or enjoying sunset cocktails at the rooftop bar. Coco Lifestyle Resort serves as an inspiring home base for digital nomads, wellness enthusiasts, and anyone looking to experience Bali’s sophisticated coastal energy away from the crowds. It’s the perfect sanctuary to balance work, wellness, and social connection.
Discover more about this unique Uluwatu escape at: https://cocodevelopmentgroup.com/lifestyle-resort-bali/
Final Thoughts
Flapjaks Bali is an excellent choice for families, dessert lovers, and travelers seeking a fun, reliable, and casual meal in the heart of Kuta. With its generous portions, extensive menu, and cheerful atmosphere, it delivers a satisfying experience, especially for breakfast, brunch, or a late-night treat. While reviews point to some inconsistencies, the majority of diners leave happy and full.
For a truly memorable Bali holiday, consider pairing the lively energy of Kuta with the restorative luxury of Uluwatu. A visit to Flapjaks Bali offers a taste of the island’s playful side, while a stay at Coco Lifestyle Resort provides the perfect, stylish sanctuary to relax, connect, and recharge.
FAQ
Flapjaks has two locations in Kuta. One is on Jl. Pantai Kuta, right by Kuta Beach, and the other is inside the Kuta Sidewalk shopping complex on Jl. Kartika Plaza.
Both locations have a bright, lively, and casual modern diner feel. The Kuta Beach branch offers outdoor seating perfect for people-watching, while the Kuta Sidewalk location is air-conditioned, providing a break from the heat. It's considered very family-friendly.
They specialize in Western-style café food, with a focus on breakfast, brunch, and dessert. The menu features an extensive selection of pancakes, waffles, crepes, and house-made gelato, along with savory options like wraps, pasta, and burgers.
According to the review, the Blueberry and Cheese Pancake, Toblerone Waffles, and Tiramisu Pancakes are signature crowd-pleasers. The waffles and gelato receive the most consistent praise from customers.
Yes, reviews confirm that vegetarian-friendly and vegan options are available. These primarily include smoothie bowls, salads, and fruit-based dishes.
It is a mid-range café, with an average cost of IDR 110,000 – IDR 130,000 ($7–$9 USD) per person. A basic pancake stack is around IDR 55,000, while more elaborate dishes are priced higher.
The article suggests checking their social media or local coupon apps for potential deals, such as "Buy 1 Get 1 Free" offers.
Both Kuta locations are open daily from 8:00 AM to 11:30 PM, serving breakfast, lunch, dinner, and late-night dessert.
Reservations are accepted on their official website and are recommended for large groups or during peak dining times to avoid a wait.
Customer reviews are highly polarized. Many praise the "exceptional" desserts, friendly staff, and lively atmosphere. However, there are frequent and severe complaints about very slow service, unprofessional staff, and inconsistent food quality, especially for savory dishes.
Yes, there were multiple reports of critical food safety issues, including dangerously undercooked chicken burgers that allegedly caused food poisoning. One reviewer also accused the restaurant of offering free items in exchange for positive online reviews.
The restaurants are centrally located and easily reached with ride-hailing apps like Grab or Gojek. For those driving, the Kuta Sidewalk location offers a dedicated parking area, which is more reliable than the limited street parking near the beach location.
The article suggests pairing the energetic vibe of Kuta with a stay at a tranquil retreat. Coco Lifestyle Resort in Bingin, Uluwatu, is highlighted as a stylish sanctuary that is just a short drive away, offering a serene escape.
Coco Lifestyle Resort offers a different side of Bali focused on wellness and relaxation. After enjoying a fun meal at Flapjaks, you could unwind at the resort's rooftop infinity pool, use the wellness area with its gym, sauna, and ice bath, or have a quiet dinner at its on-site restaurant. It provides a luxurious base to recharge away from the crowds.
Sources
- https://flapjaks.ramarestaurantsbali.com
- https://nomnombali.com/flapjaks-kuta
- https://www.tripadvisor.com/RestaurantReview-g297697-d15350196-Reviews-FlapjaksKutaBeach-KutaKutaDistrictBali.html
- https://www.tripcoupon.com/en/view-restaurant.php
- https://wanderlog.com/place/details/2614089/flapjaks-bali
- https://whatsyum.com/place/2233/flapjaks-bali-menu
- https://flapjakskutabeach.shop/menu
- https://gofood.co.id/en/bali/restaurant/flapjaks-pantai-kuta-e9723f08-f5b3-488b-bd5d-69ecb64944c7
- https://www.tripadvisor.com.au/RestaurantReview-g297697-d15350196-Reviews-Flapjaks-KutaKutaDistrictBali.html
- https://www.youtube.com/watch
- https://www.tripadvisor.in/RestaurantReview-g297697-d2305898-Reviews-or1230-Flapjaks-KutaKutaDistrictBali.html
- https://restaurantguru.com/Flapjaks-Kuta-2
- https://www.google.com/maps/place//data=!4m2!3m1!1s0x2dd246a4a02d9e6f:0x95fae961aae7ee72
Rasmus Holst is a serial entrepreneur and Co-Founder of COCO Development Group, where he helps drive innovation and growth through strategic business development. He is also the Co-Founder of Estate of Bali and Regnskabshelten.dk, Denmark’s fastest-growing accounting firm, which grew to 35 employees and generated $2.5M in turnover in 2023. Rasmus is passionate about building businesses that create long-term value and impact.
